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INTEGRITY POLICY

We make sure to protect your personal integrity and always strive for a high level of data protection. This privacy policy will explain how we collect and use your personal information. It also describes your rights and how you apply them.

It is important that you read our policy and understand what it means, so you can feel safe in our processing of your personal information. You are welcome to contact us at any time if you have further questions.


WHAT IS A PERSONAL DATA AND WHAT DOES THE PROCESSING OF PERSONAL DATA MEAN?

Personal data are all kinds of information that can be directly or indirectly associated with a physical living person. For example, images and audio recordings processed on a computer may be personal data even if no names are mentioned. Encrypted data and various types of electronic identities such as IP numbers are personal data if they can be linked to a physical person.

Processing of personal data is about all that happens with the personal data. Any action taken with a personal data is a usage, regardless of whether it is performed automatically or not. Typical processing of personal data can be actions like: collection, registration, organization, structuring, storage, processing, transmission, and deletion.


FROM WHERE DO WE COLLECT PERSONAL DATA?

We collect personal information that you provide to us through the purchase from our webshop when you contact us via our website, mail or social media.


WHO IS RESPONSIBLE FOR THE INFORMATION THAT WE COLLECT? 

F Division Group AB, org nr 556727-5176 Magasinsgatan 5, 411 18 Gothenburg is responsible for the company's processing of personal data.


WHAT PERSONAL DATA DO WE COLLECT FROM YOU AS A CUSTOMER AND FOR WHAT PURPOSE?

TO HANDLE PURCHASES AND ORDERS:

 

Categories of personal data

• Name
• Social number
• Contact information like e-mail and telephone number
• Payment History
• Payment Information
• Credit reports from credit reporting companies
• Purchase Information (which item was purchased and where it was delivered) 

Legal Grounds
Completion of the purchase agreement. This collection of personal data is required in order to fulfill our obligations under the purchase agreement. If the information is not provided, our commitments cannot be fulfilled and we are forced to refuse your purchase.

Retention period
Until the purchase has been completed (including delivery and payment) and for a period of 36 months thereafter in order to handle any claims and warranty matters.


IN ORDER TO HANDLE CUSTOMER SERVICE:

 

Categories of personal data

• Name
• Personal
• Contact information
• Your correspondence
• Information about the date of purchase, place of purchase, possible errors/complaints

Legal basis
Processing of these personal data is necessary in order to meet you and our interest in handling customer service matters.

Retention period
Until the case has been closed.

 


TO BE ABLE TO CONDUCT AND MANAGE PARTICIPATION IN COMPETITIONS AND EVENTS:

 

Categories of personal data

• Name
• Social number
• Contact information (e-mail, telephone number, and address)
• Details left due to the contest
• Data left in evaluation after competition / event.

Legal basis
The usage is necessary to meet our and your interest in managing your participation in competitions and events.

Retention period
Meanwhile, the competition/event is in progress and a certain time afterward when the evaluation of the competition is being processed.

 


IN ORDER TO DELIVER A PERSONALIZED INFORMATION - NEWSLETTER:

 

Categories of personal data

• Name
• E-mail

Legal basis
Consent. The consent can be easily withdrawn by clicking the / checkbox in an e-mail message where you can withdraw your consent. We will ask for your consent for each interaction on our website and email. If you do not agree, your old consent will be withdrawn.

Retention period
If you agree and do not have any other engagement with us during the next 12 months, your consent will be withdrawn. You can withdraw your consent at any time. Your personal data will then be deleted automatically unless there are other purposes and legal grounds for retaining them.

 


ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to request confirmation from us that we process personal data relating to you, and in such cases request access to the personal data we are processing about you, a so-called. transcript.


REVOKE CONSENT

Pre-treatment where we have requested your consent, you have the right to withdraw your consent for future treatment at any time. This means that if you revoke your consent, we are not entitled to continue processing your collected personal information with your prior consent. By clicking the Unsubscribe link in the email message, where consent is used as a legal basis, you can easily withdraw your consent.


DELETION

Under certain circumstances, you may delete your personal information, for example, if your treatment is based on your consent and you have revoked this consent. However, this does not apply if we are required by law to keep the data.


LIMITATION OF TREATMENT

You are entitled to request a limitation of your personal information. However, this may mean that we can not fulfill our possible obligations to you.

Company:
F Division Group AB
Magasinsgatan 5
411 18 Gothenburg

info@fdivision.com

+46 31 788 35 60

VAT: SE556727-517601

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